Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Citizens

      Engaged employer

      Citizens reviews

      Over worked/stressed. Poor pay and leadership could care less - Employee Relations Consultant Citizens Employee Review

      2.0
      15 Oct 2021
      Employee relations consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      The benefits are really good as far as PTO and health benefits go but you will need to use every day of PTO they give you to prevent you from loosing your sanity.

      Cons

      Unfair pay within this department. Huge pay ranges and they don't make any sense. Colleagues perform just as well or better and make far more or less depending on if management likes you. The more you suck up and bow down the farther you will go. If you are a submissive person with no back bone you will do well here. If you are a white female you will probable do alright as well. Throw in a hard body and pretty face and you're golden.

      avatar
      Citizens Response
      4y
      Thank you for taking the time to share your feedback. We’re sorry to hear that your time with us wasn’t what you hoped it to be. This is certainly not the type of culture that we support, and we take this type of allegation very seriously. Please consider contacting us anonymously via Right Call at 1-877-495-4727 to share more information about what you experienced so that we can look into and address as appropriate.

      Explore other reviews about Citizens

      5.0
      24 Jun 2026
      Wealth intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Best culture in banking by far

      Cons

      No cons I can think of!

      3.0
      4 May 2026
      Contact center representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

      Cons

      Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

      See reviews by: Helpful|Rating|Date|All
      Related searches: Citizens jobs | Citizens salaries | Citizens benefits | Citizens interviews
      Citizens reviewsCitizens Employee Relations Consultant reviewsCitizens review