Worst company ever - Assistant Branch Manager Citizens Employee Review

1.0
26 Oct 2022
Recommend
CEO approval
Business outlook

Pros

really good benefits - that's it.

Cons

Working for citizens was, by far, one of the biggest disappointments for me. I've always wanted to work for an organization where i'd see myself working till I retired, but the company's way to handle maters internally is awful. A place where favoritism rules everything. When you need the company to advocate for you or maybe be a little understandable about hard times in your life, management works a way to get you out of the picture. And they don't care. They will force you to work overtime like you don't have a life outside work and when they have the opportunity, it's a goodbye. Chances of growth with the company? forget about that. If they have staffing issues within the company, they will do anything on their power to actually hold you back. Maybe after 10 years you'll get promoted - only if they feel like it, of course. It would be nice if the company really enforced all the values they like to praise about. But that's all words in a piece of paper only. It's not put into practice by maybe 80% of the company. If you need any kind of accommodation (like religious, for example), management doesn't have any respect for that. This company was definitely a disappointment. I've spent basically the last 2 years depressed but didn't see a way out. But I honestly thank them for actually letting me go, because now - as some of my friends that worked for citizens always said - I can see clear what a toxic environment I was living in.

avatar
Citizens Response
3y
Thank you for taking the time to share your feedback. Please consider contacting the HR Service Center at 1-866-472-8234 to share more information about what you experienced so that we can look into and address as appropriate.

Explore other reviews about Citizens

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

See reviews by: Helpful|Rating|Date|All