Poor Work Environment with full of old People - Anonymous employee Citizens Employee Review

2.0
2 Oct 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There is a lot of scope if you want to move internally. Good for people who are good at networking and can make links. PTOs are great, and you're encouraged to do that. Offices are great.

Cons

Most of the people are old, rude, and racist. Old people will never let you improve your work. They will be stubborn to stick to their way. Training is also not up to the mark. Pay isn't great either. You must get a good manager and department to succeed. Unfortunately, most of the people are not happy. Some senior colleagues will be rude to your face for no reason. No work-life balance. You work odd hours all the time. Senior people encourage everyone to network within the department, But their team members are worse at it, They should probably start within their team, let alone the department. If you're looking to be a happy person and enjoy your work, look somewhere else.

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Citizens Response
2y
Thank you for taking the time to share your feedback. This is certainly not the type of culture that we support, and we take this type of allegation very seriously. Please consider contacting the HR Service Center (hrservicecenter@citizensbank.com) to share more information about what you experienced so that we can look into and address as appropriate.

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5.0
5 May 2026
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Pros

Coming from a long time in the public service I was a bit nervous of the work pace, however it has been a great transition. The team and leadership supplied me with all the equipment and most of the programs I needed to get started on the first day. I have constant support for any of my ideas and my business insights even though I'm new to this industry.

Cons

The four day in office requirement is a bit much, though being new it is good to be in and meet colleagues. There seems to be a few different groups within the same business line that are working/competing towards the same project goal and the lower management are unaware the project was shared with other groups. Duplicity of the project has created a "my outcome is better" attitude.

3.0
4 May 2026
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Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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