Get me 10 checking accounts today or lose your job! - Anonymous employee Citizens Employee Review

1.0
6 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

PTO is good...thats about it.

Cons

As a company they do not care about their employees. Its all about fake made up widgets that they shove down bankers throats from directors and regional managers. They promote people that commit commission fraud since it reflects on the managers. They give people positions that they are not qualified for.Bankers are trained to convince customers to open second and third checking accounts because their jobs are threatened if they don't. This Market has the worst leadership in the company as they have no control over their branches..they have a 60% turnover rate in retail for 2015...explains a lot itself. They state customers are the most important but they are only important if they are opening a credit card or investment.

Explore other reviews about Citizens

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Coming from a long time in the public service I was a bit nervous of the work pace, however it has been a great transition. The team and leadership supplied me with all the equipment and most of the programs I needed to get started on the first day. I have constant support for any of my ideas and my business insights even though I'm new to this industry.

Cons

The four day in office requirement is a bit much, though being new it is good to be in and meet colleagues. There seems to be a few different groups within the same business line that are working/competing towards the same project goal and the lower management are unaware the project was shared with other groups. Duplicity of the project has created a "my outcome is better" attitude.

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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