If you value your work/life balance, try another place - Client Service Specialist CityVet Employee Review

1.0
28 Jul 2021
Recommend
CEO approval
Business outlook

Pros

I got to sit in a chair for most of the day

Cons

Absolutely no training was given to me. Colleagues were awful to new hires and would use profanity towards new hires. I was consistently told I was going to be trained in different areas and was never given that opportunity. Severely overworked because once they hired new people, people that have been working there NEVER showed up for their shifts. Severely mismanaged. Favoritism was often shown.

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CityVet Response
4y
Here at CityVet we work hard to cultivate a positive work environment for every employee. We would like to connect with you and review your experience in greater detail. Please reach out to the Human Resource department at employee.experience@cityvet.com. Your feedback is invaluable to helping our company culture evolve and mirror our core values. Thank you for trusting us with your feedback. We look forward to furthering this conversation at your earliest convenience. Thank you!

Explore other reviews about CityVet

5.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Incredible culture and leadership. The environment is very supportive and the people truly care about helping each other succeed. Best place I've ever worked!

Cons

I don't have any cons.

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

One of CityVet's greatest strengths is its servant-minded leadership. Leaders are genuinely invested in supporting veterinarians and their teams, providing the resources and guidance needed to help them succeed. If you want to be part of the Hospital Support Team, you must believe in a collaborative, solution driven approach. There are meaningful opportunities for career growth across the organization. Many members of the support team began their careers working in CityVet hospitals, demonstrating the company's commitment to promoting from within and developing its people.

Cons

While CityVet offers significantly more clinical autonomy than many corporate veterinary organizations, it is not the same as being a sole practice owner. Decisions are made through a partnership model that balances individual clinic preferences with the company's overall brand standards and business strategy. If your goal is complete independence in every operational and business decision, this may not be the ideal practice model for you. Unlike many corporate veterinary organizations, CityVet empowers its clinics with a high degree of autonomy. Partner veterinarians are trusted to practice medicine in the way they believe is best for their patients and work collaboratively with leadership, rather than operating under a one-size-fits-all corporate model. This can be a challenge for support when trying to say "Yes" as much as we can without causing issues for other locations.

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