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Clean Kitchen Club

Is this your company?

I never write bad reviews but.. - Operations Manager Clean Kitchen Club Employee Review

1.0
3 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Free food. Have made some great friends.

Cons

I got offered the job last March for an August start date. After I signed my contract, they increased my hours by 20% and doubled my job responsibilities for no extra pay, telling me I either had to accept this revised contract or they’d find someone else. Having handed in my notice five months previously, I didn’t really have a choice but to accept. What a mistake. Though I enjoyed my first few weeks, the feeling didn’t last long after it became apparent that the direction this company is under from the MD and founder and the vision it is setting out to achieve is totally unsustainable. All Clean wants is to open as many sites as possible (latest venture looking like Dubai.. lol) as quickly as possible in the cheapest possible way, when they haven’t even bothered to invest in getting the basics nailed at their existing sites first or looking after their staff. The turnover rate is astonishingly high due to the poor conditions and low pay, yet I was still told to reduce the payroll even further i.e. not replace leavers, and thereby increase everyone else’s workload and stress; something I felt pretty awful about having to do. As a parting gift, I echoed the many complaints and grievances from Clean’s miserable employees to the MD, however following the most recent spate of resignations in the ever-shrinking Head Office (citing work-related mental health declines) it appears that was brushed aside and Clean is continuing on the same tunnel vision trajectory. I really do not understand how a company that has recently added People to their list of values can treat their employees the way they do, but all I can say now is I feel so much better to be out. Thank you, Clean, for teaching me what I’m worth and what I should not have to put up with in any job.

Explore other reviews about Clean Kitchen Club

2.0
3 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Free food every shift, staff are friendly between themselves, always help when it gets super busy and support each other.

Cons

I could go on for days. I used to work there and so many bad bad things happened. First of all, the founder Mikey is very very very vain and narcissistic person. He doesn’t even have a clue the reality of working in hospitality, the pressure that is built on you and the staff, but yet he comes in the shop demanding things to be done in the click of a finger. Some managers have even complained about this. Yet no one dared to even say anything to him because he had the “power” to fire you. If he didn’t get what he wanted; he would send a long message on the WhatsApp group chat or to someone from management and just swear and go on for hours. Then the staff would be forced to do what he wanted. Events: Whenever there are events, us the staff (sometimes even the managers) don’t even get told at LEAST a day or two in advance. We get told ON THE day that this event is happening. We would have to basically put his event first instead of serving customers. We even had to tell customers one day that everything ran out and we can’t serve them due to an event…what a huge loss of money. We didn’t even have enough time to prepare everything but we had to make at least 100 different smoothies with only 2 blenders. The pressure was absolutely horrible. With sometimes only 2 staff and 1 manager at the front. Once we managed to prepare everything. Not ONE praise from the founder himself. Not even a well done, no encouragement. It’s basically like being a slave. Managers: I haven’t really had much issues with managers but there were a few managers that really done my head in. This woman comes out of nowhere, becomes manager and just swears every 5 seconds. This man becomes manager even though he lives in the seaside part of London and doesn’t even know how to manage a workplace. He’d be better off working for Amazon. When they get pressured from The Founder, they would start bullying the staff members, screaming at them and just being extremely rude. Then they go back and gossip to the founder even though they are so hypocritical with the founder. Breaks: 30 min breaks even though you can do a 9 hour shift. Sometimes 1 hours. Depends on the manager and if they like you. Gossip/Drama: the amount of drama there is in that workplace is beyond shocking. Gossips about having s** with some of the staff between them, who would you rather sleep with in the team, they even gossip about customers appearances. If you work there don’t even get yourself in the middle of drama because you will find yourself caught up. And they will put you in the mix it doesn’t matter if you’re nice with them. Hygiene of the shop: Absolutely disgusting. No one even takes proper care of the shop. Coffee machine aren’t cleaned so you’re probably drinking yesterdays coffee drenched beans, they use dish soap to put inside of the machine to wash the machine, they don’t sweep, chips and crusts left on the floor under tables because of laziness. I had some good days there don’t get me wrong, but it’s not worth anyone’s mental health. Money is good yes, but don’t lower yourself for money. Especially not for this job.

1.0
26 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Free food on your shift.

Cons

Poor Management No Salary Review Toxic Working Conditions

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