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      ClearRoute

      Engaged employer

      ClearRoute reviews

      Scale-up that hasn't grown out of a startup's clothing - Engineer ClearRoute Employee Review

      1.0
      19 Jun 2026
      Engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      The best thing about the company is the engineers. The culture and working environment are largely created by the people doing the actual work. There has always been a work-hard play-hard culture and some of the incentives such as profit share, are nice to have. Socials are still a thing although people seem a lot less interested in them these days.

      Cons

      The founders are friends, and unfortunately the company often feels like a case study in why people say not to mix friends, family and business. There are too many cooks in the kitchen, too many made-up leadership titles created to give people a seat at the table, and too many important decisions made behind closed doors. Transparency gets mentioned a lot, but it often feels more like a buzzword than a reality. Most employees have stopped providing feedback because experience has shown that it largely gets ignored or dismissed. Any action plans that come out of surveys generally feel like checkbox exercises to appease rather than genuine attempts to address the issues being raised. Historically, a lot of work seems to have been won through relationships rather than merit. More recently the company has been pushing AI work hard despite only really entering the space recently. It's difficult to understand how a company can confidently sell AI expertise in such a fast moving market when it's still developing that capability itself. There is a lot of overselling and overpromising just to win work. Several years in, the company is a scale-up that still hasn't grown out of its startup clothes. The focus seems to be on growing the business at all costs rather than putting the foundations in place for a strong, sustainable company. The cracks are starting to show. Hiring is becoming increasingly difficult with more and more open positions sitting unfilled. The global recruitment function has done little to build a strong hiring pipeline or process leaving employees scrambling to help fill roles instead. If you're in sales or operations, you'll probably have a good experience. Engineers should think three times before applying, there are plenty of better options out there. Morale has been on a downward trend for the last couple of years and right now it's hard to see that changing anytime soon.

      avatar
      ClearRoute Response
      3d
      Thank you for this detailed and candid review. Feedback like this, even when it's difficult to read, is more useful than silence. We're pleased that the team and culture you've experienced day to day reflect something positive, those things don't happen by accident and are a credit to the people here. We do want to offer some perspective on a few points. Our move into AI is deliberate and grounded. We've been thoughtful about the partnerships, people, and engagements we've taken on in that space, and we hold ourselves to a high standard when it comes to what we commit to clients. We'd push back gently on the characterisation of overselling, though we acknowledge perception matters and we'll continue working to make sure expectation and delivery are tightly aligned. We'd welcome the opportunity to hear more. If you're open to it, please reach out to us directly, we'd rather have that conversation than leave concerns unaddressed. To anyone considering joining, we'd encourage you to speak directly with our team and form your own view. ClearRoute is a company that is growing, learning, and investing in getting this right.

      Explore other reviews about ClearRoute

      5.0
      25 Jun 2026
      Quality cloud architect
      Recommend
      CEO approval
      Business outlook

      Pros

      The company offers opportunities for growth in both technical and non-technical areas - this is challenging and sometimes uncomfortable, but if you want to improve, I think the company is great. The culture and people are also great! If you find a problem/process that you believe could be improved, there is nothing stopping you from making suggestions, raising concerns, and getting eyes on it. In the last year, there has been much more focus and effort on improving the culture and processes as the company grows. The company is hopping on the AI train (with mixed feelings among engineers). I think that people are working hard to make the company the best it can be, but it’s not to everyone's taste. In my experience, I think the company is doing a lot right and is keen to keep improving.

      Cons

      No company is perfect. There are growing pains as the company scales, and internal processes can always be improved. It's upsetting to see engineers giving the company 1-star reviews and venting instead of trying to be the change they want to see. I appreciate that some people feel unheard or undercompensated, but it hasn't been my experience at all. Many people (including management) make efforts to help as much as they can, and I truly believe they are doing the best they can.

      5.0
      2 Jun 2026
      Chief executive officer (ceo)
      Recommend
      CEO approval
      Business outlook

      Pros

      ClearRoute exists because we believe platform engineering deserves to be done properly, not as an afterthought, but as the thing that lets great software get built and run well. That conviction runs through everything here. We're betting early and seriously on AI-native delivery, and the work people get to do on the back of that is genuinely ahead of the market. The calibre of the engineers is the thing I'm proudest of. People here care about the craft, push each other, and get real ownership of meaningful client problems rather than being a small cog in a big machine. If you want to be close to the impact of your work and have a hand in shaping where a company goes, this is a rare place to do it. We also take the partnership and the technology direction seriously, which means the problems you work on tend to be the interesting ones, the ones that are still being figured out.

      Cons

      We're scaling fast, and that brings the trade-offs you'd expect: priorities can shift, and some of the process and structure is still being built as we grow. That suits people who like ambiguity and want to help shape how things work, it's less comfortable if you prefer everything settled and defined on day one. We're conscious of it and actively investing in getting the foundations right.

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