ClearlyRated Is The Most Toxic Company In My Opinion - Customer Service Representative ClearlyRated Employee Review

1.0
10 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Remote work is available. Health insurance is offered, though the deductible is relatively high. Advancement and role opportunities can feel uneven and are based more on personal preference than merit. In my experience, favoritism existed within sales and business development leadership, which affected hiring and internal mobility. Concerns or differing viewpoints did not always feel welcomed or encouraged, making it challenging to speak openly.

Cons

In my opinion, leadership within sales, business development, and corporate sponsorships lacks ethical standards. I experienced and observed retaliation when expressing viewpoints that leadership did not agree with. Conversations with sales and business development representatives revealed multiple accounts of sabotage and envy towards account executives who are smart and gifted. Failed actresses and actors in sales and business development who never made it in the film industry will engage in unethical behavior because they are jealous of smart employees in my opinion. In my opinion, false narratives were sometimes created about employees, with the understanding that management would protect those involved. I observed a culture where personal insecurities and past career frustrations appeared to influence professional behavior toward high-performing account executives. There is a noticeable lack of diversity within the sales and business development departments. In my opinion, metrics and kpis are overstated and not accurate in the business development department because of poor leadership in my opinion. I believe sales managers and business development managers collaborate to remove employees whom they do not like personally in my opinion knowing their senior managers will support them. Sales managers and Business development Managers will interrupt and talk over you to silence you.

Explore other reviews about ClearlyRated

5.0
8 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Strong comp structure Invest in tools to help you succeed Strong leadership Good tenure among leadership

Cons

Difficult market to sell. Lots of noise and client surveys are so valuable but there is a lot of bias against them. But company does a lot to overcome this.

1.0
10 Dec 2025
Recommend
CEO approval
Business outlook

Pros

- Deductible reimbursement - Unlimited PTO - Strong sense of camaraderie between fellow employees to combat leadership pitfalls. - Honestly if you just want to keep your head down, do the work, hate confrontation, and will comply with whatever you're told to do without questions or concerns, this would be a good fit.

Cons

- Every single member of leadership, including VPs, have been at the company for less than 2 years. They have expressed little interest in learning from tenured employees. This has lead to frustration and extremely high turnover. -Leadership have little to no understanding of the product. Even though they often rely on lower level employees for constant guidance, they are quick to criticize those same employees for performance issues in areas they themselves didn’t seem to understand. -A common attitude across leaders of departments could be summed up as, “That’s not my job,” which created a fairly uncooperative environment. - Words like "emotional" and "desperate" have been used to describe female employees in meetings (with an audience) when they've asked for help. Exclusionary mentality has replaced a company that was once dedicated to DE&I initiatives. -There is no HR department. Any potential criticism you make or concern you voice puts you at risk. - Half of the positive reviews feel AI generated (check out the em dashes)

5
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