Former staff member - Customer Service Assistant Co-op Employee Review

Thanks for sharing your experience. It’s great to hear you felt supported by good management and that you had opportunities to grow your career. We also know how having a planned rota in advance makes a big difference. We’re sorry to hear that you felt that morale was low and that expectations didn’t always feel fair or consistent. We want colleagues to feel respected and valued, and that includes having clear, consistent standards across the team. We’ll share this feedback with the local leadership team to help them reflect on how their approach is landing day to day. We hope that you shared your concerns at the time, however if you feel that there are unresolved issues, you can share them confidentially via our former colleague contact form at colleagues.coop.co.uk/contacts.