More support for newcomers - Team Leader Co-op Employee Review

1.0
30 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Friendly and supportive colleagues in most stores Flexible part-time hours, good for students or second jobs Staff discount and membership benefits Generally inclusive workplace with strong values around community and ethics

Cons

Pay is average for retail and doesn’t always reflect workload Can be understaffed, especially during busy periods High workload when covering multiple roles (tills, stock, cleaning) Management quality varies a lot by store Limited career progression for part-time staff Weekend and evening shifts are often expected Not enough training given No support enough for new mothers (staff) or mothers who got little kids (staff)

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Co-op Response
5mo
Thank you for taking the time to share your feedback. We’re pleased to hear that you’ve experienced support from colleagues and value the flexibility and benefits we offer. We’re sorry to learn that some aspects of your experience haven’t met expectations, particularly around training and support for new starters. We encourage colleagues to raise concerns through the appropriate internal channels, such as speaking with their manager or using our colleague feedback platforms. That way, your concerns can be heard by the people who can act on them. Thank you again for sharing your thoughts.

Explore other reviews about Co-op

5.0
18 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Good pay, great staff. Good shifts

Cons

Long hours. Too far from home

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Co-op Response
10mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3.0
8 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Cons

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

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Co-op Response
9mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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