14 Aug 2024
Co-op Response
1yThank you for your review and feedback. Stores have set operational hours and these are set dependant on a number of factors which balance operational needs versus commercial factors. No colleague should be working more than their contracted hours in order to meet standards and we advise store managers to discuss concerns with their operations manager.
We're pleased that you recognise that there are progression routes within the organisation. We'd like to add that there are many opportunities to progress and not just in our stores. We have a varied and diverse business with opportunities in logistics, funeralcare, legal services, insurance and many more business areas including support centre and field based roles.