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Neurotic, secretive culture at times; tendency to shift gears at a moments notice. Often times projects and entire divisions will be scrapped and resources sent to another division. To make matters worse, senior management will play pretend like the screw-up never happened. It's hard to maintain healthy frontline morale when buy-in is used to pitch a new project, but then that project is put on hold only weeks later. Quality is measured in phone calls. There is belief that crappy comps, bad tenant data, etc, can be solved by calling landlord brokers. Need better data? Call them more! Any proposal that makes sense as an alternative to 2 minute phone calls seems to be sabotaged in order to prove that 2 minute phone calls are the only solution to a bad product. It's intellectually insulting. Employees may be millenials, but (most of them) aren't retarded. I had good managers and bad managers. I was fortunate to have a good Director during my last year. However, there tends to be a Kool-Aid mentality among those who have worked there 5+ years. There is a big "turd polishing" culture- the belief that if something absolutely sucks and defies all logic, you must repackage it as a solution to all of lifes ills. Basic managerial science would suggest the opposite- you recognize the positives, first and foremost, but you question the failures and shortcomings and work around those. There is no questioning of those shortcomings at Costar. In fact, it seems like those shortcomings are purposely put there in order to advance someone elses agenda. If something looks and smells like a turd, you should treat it like a turd. You can polish it for days, but it won't become a diamond. There's a habit at Costar of trying the same failed strategy and expecting different results. Office politics are huge; however, if you keep your head down you tend to advance, quickly. I did.