What a disaster - Sales CoStar Group Employee Review

1.0
6 May 2018
Recommend
CEO approval
Business outlook

Pros

The only pro used to be the money - however, changes to comp plan and territory have made this pro no longer available at Costar. The benefits are some of the best out there.

Cons

I couldn’t imagine a more toxic culture. Employee feedback is not welcomed, middle management feedback is not welcomed. Virtually every decision is made by the upper management team - even tiny day to day decisions . As you can imagine, this slows every process down drastically. Every single decision is made by Andy Florance, CEO. It is extremely clear that Andy considers all of his employees disposable. If you’re considering taking a job at Costar - there is one thing you should keep in mind - Every. Single. Decision. Is. Made. To. Raise. The. Stock. Price. - if that means that they’re going to cut your pay, so they show more profit - they’ll cut your pay. They did so this year. The executive team gets extremely wealthy off raising the stock price while the employees that get the company to their historic revenue are constantly crushed. This company thrives on a shark tank atmosphere. They want employees to be hungry and fight each other for scraps. There is NO team atmosphere. There are constant disputes between reps on territory boundaries and rules of engagement. When there is a rules of engagement dispute, middle management will typically pick their favorite employee as the winner. There is constant burn out amongst employees. At our last sales conference, I sat at a table with about 6 other reps - every single one of us was on blood pressure or anxiety meds or both. On one conference call, the head of sales disclosed that the average tenure for a sales rep was less than one year. Metrics are completely unrealistic and do not help you reach your sales goals. You spend 90% of your month checking boxes that help you sell nothing. There is constantly shifting fire drills when Andy will get on a new rant, and the entire sales team is expected to stop everything they’re doing and go check some crazy box Andy has come up with. There is absolutely nothing done to retain long term sales employees. There is no career path. The culture is made so that you must be stressed, on your toes at all times, or you will be easily replaced by someone younger and hungrier. It is a constant state of hunger games.

Explore other reviews about CoStar Group

5.0
15 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Overall a good company, salary and benefits

Cons

Depends on the department, there are people who loves others don’t.

2.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Here's the deal with working here if you're starting as an Associate Research Consultant. You will do 5 weeks of training 2 weeks in the classroom in which you will undergo two tests that you must pass to continue being employed. Then you will go to the "nest" for three weeks in which you're performance also determines if you will stay. Then you will go to your team where your performance also determines whether or not you'll stay. Everybody knows this is a metric based company and the truth is you can promote quickly if you're numbers are very good. The problem is that a combination of your market/team/managers/portfolio given once you reach the nest all determine how good your score can be. Also a lot of the metrics are pure luck. One of the metrics "CUF" basically means in your portfolio of brokers how many can you talk to on the phone for at least 90 seconds per month and this metric is worth 20% of your score which is odd considering it's luck if these old stuck up brokers pick up the phone or not. If you're smart you will find ways to "game" the system/metrics and rig your score to be higher. A lot of the tactics are hard to learn at first but with time if you're smart you can sneakily rig your score to be higher by frauding the system in certain ways. I was able to learn certain tactics even years ago in the nest that still work although some methods are only applicable depending on the market you are assigned to. If you're smart and sneaky and diligent you can find ways to cheat and make your life easier which I encourage everybody to do. This company is worthless and they do not stand by there employees at all. Only work here for money and benefits.

Cons

The pay and benefits is the only reason people stay at this job. Otherwise it is hell. Constantly being micromanaged and encouraged to do more regarding metrics that continue to become even less obtainable unless you cheat the system in some way which again I encourage although it is difficult and I think most people are not competent/diligent enough to do this consistently without eventually getting caught. The company now doesn't even want to build/accommodate enough parking spaces for employees. Overall it just gets worse and worse.

2
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