Field Research is a Nightmare Department and talking to HR will get you Fired. - Field Research Photographer II CoStar Group Employee Review

1.0
7 Dec 2018
Recommend
CEO approval
Business outlook

Pros

Benefits, toys, some co workers.

Cons

Field Researchers are expected to act like robots, are tracked, double tracked and triple tracked. Cars are wired with cameras and gps trackers to keep employees in-line. Tracking is important in the job of a Field Reaearcher, however, management uses it more as a contol mechanism and for their own agendas. Your car is your office. You get in, you drive, you take pictures, you grab data, you edit, you stay there. Some have learned to take bathroom breaks in their cars for fear of letting the car sit for too long and/or not able to achieve unrealistic metrics. A good chiropractor will come in handy as well. If the car does not move after 15 minutes, you will get a phone call and a warning. If your manager sends you to a territory, and arbitrarily decides you are not where he/she wants you to be, they will threaten to write-you up. There is no flexibility. It’s a surprise that this company has not micro-chipped their employees yet. Metrics are challenging because they are always changing. If the company needs to save money, and increase stock prices to please shareholders, metrics are changed randomly and without notice to make them unattainable so bonuses are reduced or not paid. It is an up and down cycle. Once you figure it out and start making your goals, they change the mark. Three months ago the Field Research management team was “changed” specifically because the managers were too nice and “not doing their jobs”. The new managers have been trained to be hunters, and were given a document in training that shows them what to look for and how to find fault with their team members and keep them in line. Managers will pretend to be your friend, and turn on you in a heartbeat because of their own agendas. It’s a very selfish organization. There are no team players. If you have concerns, are a model employee, and express your concerns to HR, be warned, you will be fired. There is no open-door policy in any way shape or form. If you hear otherwise, it would not be the truth. This holds true on all levels, management or minion.

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Pros

Development, work life balance, competitive environment, career growth opportunities

Cons

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1.0
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Pros

401k, medical benefits snacks decent base salary

Cons

Working at CoStar Group was one of the most emotionally exhausting sales environments I’ve experienced. The culture on my team was extremely male-dominated, hyper-competitive, and very much “sink or swim.” Collaboration was talked about constantly by management, but in reality the environment rewarded internal competition, territorial behavior, favoritism, and politics over actual teamwork. As one of the few women on the sales team, I often felt isolated and unsupported. Instead of mentorship or coaching, the expectation was basically: “figure it out yourself.” New hires were thrown into difficult situations with inconsistent training and unrealistic expectations, while certain reps appeared to receive stronger books of business, better territories, or more support than others. It created resentment and a toxic atmosphere where coworkers often felt more like competitors waiting for you to fail than teammates. The turnover was incredibly high, which should have been a red flag. Management pushed aggressive quotas and nonstop pressure while failing to address morale, burnout, or fairness concerns. There was also an unhealthy obsession with leaderboard culture and internal politics that made the workplace feel stressful every single day. What disappointed me most was that I genuinely believed in the product and enjoyed helping clients. Many customers loved working with me, and I built strong relationships. But internally, the environment became mentally draining. The constant competitiveness, lack of support, and toxic culture eventually outweighed the positives of the role.

5
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