Have Empathy For Your Employees - Client Relationship Consultant II CoStar Group Employee Review

2.0
22 Jul 2021
Recommend
CEO approval
Business outlook

Pros

-Great coworkers -Above average salary and benefits for recent graduates -Work ends when I clock out

Cons

The company has built a culture where people are constantly in a state of fear. Managers tell employees constantly that we're easily replaceable when we don't make enough calls in a day, emergency projects pop up all of the time and managers are too scared to ask the directors who are too scared to ask their bosses and no one ends up being on the same page with anything. There is a constant panic mode at the office. People say that it feels like a startup energy because things are 'fast paced' and 'rapidly change' but startup energy also means innovation from employees and giving them freedom. Erratic =/= "startup energy". The biggest issue with this constant state of fear is that we are in a global crisis and employees are not being given a voice or opportunity whatsoever to voice our concerns. We are too scared to speak up to managers or directors or HR because people will be and HAVE BEEN fired for objecting to putting themselves in harm's way in the office. Andy is a brilliant man who has created a highly successful company, but your employees have held things down this last 1.5 years. We deserve some respect from leadership and not made to feel disposable. With that being said, at a time when COVID cases are tripling daily, all employees are forced to be in the office because "we can't be a real estate company that doesn't occupy real estate". In this country, in this state, parents are dying. Grandparents are dying. CHILDREN are dying. There are no vaccines available for them and your employees who are parents are scared. Listen to them. Every day I walk around the building I am feeling like I am on the verge of tears knowing that I am safe surrounded by vaccinated people but that my children are at daycares where hardly no one is vaccinated. I was one of the people that praised costar before in earlier reviews because I didn’t understand the complaints people had about metrics or projects but I’m in disbelief that this company is putting our families at risk just to have more people in their seats. You are risking our lives and our children's lives because you want to MAKE AN EXAMPLE TO OTHER CRE COMPANIES. I am sure that HR will send a response that there are mental health resources available and that I can email Hr to discuss more, but yeah right. HR barely gets back to anyone about our requests and when they do months later, it is copy and paste generic emails. Also, nobody feels like we are able to voice opinions or else we will “just be replaced” as our managers keep saying.

Explore other reviews about CoStar Group

5.0
15 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Overall a good company, salary and benefits

Cons

Depends on the department, there are people who loves others don’t.

2.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Here's the deal with working here if you're starting as an Associate Research Consultant. You will do 5 weeks of training 2 weeks in the classroom in which you will undergo two tests that you must pass to continue being employed. Then you will go to the "nest" for three weeks in which you're performance also determines if you will stay. Then you will go to your team where your performance also determines whether or not you'll stay. Everybody knows this is a metric based company and the truth is you can promote quickly if you're numbers are very good. The problem is that a combination of your market/team/managers/portfolio given once you reach the nest all determine how good your score can be. Also a lot of the metrics are pure luck. One of the metrics "CUF" basically means in your portfolio of brokers how many can you talk to on the phone for at least 90 seconds per month and this metric is worth 20% of your score which is odd considering it's luck if these old stuck up brokers pick up the phone or not. If you're smart you will find ways to "game" the system/metrics and rig your score to be higher. A lot of the tactics are hard to learn at first but with time if you're smart you can sneakily rig your score to be higher by frauding the system in certain ways. I was able to learn certain tactics even years ago in the nest that still work although some methods are only applicable depending on the market you are assigned to. If you're smart and sneaky and diligent you can find ways to cheat and make your life easier which I encourage everybody to do. This company is worthless and they do not stand by there employees at all. Only work here for money and benefits.

Cons

The pay and benefits is the only reason people stay at this job. Otherwise it is hell. Constantly being micromanaged and encouraged to do more regarding metrics that continue to become even less obtainable unless you cheat the system in some way which again I encourage although it is difficult and I think most people are not competent/diligent enough to do this consistently without eventually getting caught. The company now doesn't even want to build/accommodate enough parking spaces for employees. Overall it just gets worse and worse.

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