Okay place to start, but get out quickly - Research Associate CoStar Group Employee Review

You said yourself that CoStar Group provides a structured environment for entry-level employees and provides them with the information and skills needed to do the job. The brief, two-week period of classroom-style training provides researchers with the knowledge they need to be able to communicate with brokers. You praised the career path, but then said it was limited. Our career paths to analyst and manager roles include training on forecasting trends for markets and how to work with employees, respectively, and take employees beyond the standard duties of the researcher to develop new skills not yet used in their daily work. We offer tuition reimbursement and ample training opportunities internally to focus on certain areas of the industry, which is only the starting point of our personal and monetary investment in our employees. As with every job, there has to be some measurement of work to be able to evaluate the quality of work. We do need our researchers to be active on the phone to communicate with clients, but call number requirements have not been a focus for some time. We do not penalize researchers for being unable to obtain particular details, though they are expected to ask for the information. Calls are recorded, as they are in most communications-based companies, to check for quality, but also for researchers to listen back to the call and check for details they may have missed while inputting information into the system. All researchers have access to their own phone calls for this purpose. Our turnover rate is on par or less than industry standards for jobs with employees with 2 years or less tenure. In regards to compensation, CoStar’s philosophy is to pay competitive with the market and to pay for performance. The Research Associate is an entry level position and we provide our trainees with the knowledge and skills they need to be able to do the job and we compensate fairly for that role. Increase pay through annual merit increases and quarterly bonuses – as our researchers gain more expertise and are able to provide increased services to our clients, we work hard to recognize their efforts and ensure compensation is commensurate with associates’ performance levels. It’s important to note that our information is not free to the public, but because of the high quality of work our researchers do we are able to maintain a 92% renewal rate among subscribers and a 98% renewal rate for clients who have been using the information for more than five years. Few companies can report renewal rates close to ours.