1.0
19 Jan 2025
Current employee, more than 3 years
New York, NY
Recommend
CEO approval
Business outlook
Pros
PTO is decent. Not much else.
Cons
Pay is terrible. Most recent raise was $0.16. They got rid of incentive bonuses and shortened parental leave once they acquired QDS from Nuance. Promised things would be business as usual then terminated 3/4 of the staff by trying to make things fully AI. Meanwhile clients suffer and are unhappy. Poor leadership. Terrible benefits. Work is unfairly audited by falsifying errors or purposely waiting until the last day of the month to submit a poor audit so you don’t have a chance to redeem yourself. Employees were consistently receiving scores of 98-100% for YEARS but now that jobs are on the line suddenly QDS are getting QA scores of 95%.