Change Is GOOD! Honest Review - Intake Specialist Cohere Health Employee Review

5.0
7 Oct 2021
Recommend
CEO approval
Business outlook

Pros

I love that this company puts the providers AND employees first. We are very much a family unit except via Zoom and Headsets. I will say the process was pretty straightforward. I applied, a week later had a phone interview, then a proficiency project of sorts, then another group interview. At first I was skeptical because I wanted a lead to supervisory position (my previous role was a unit supervisor), but I decided to still take the plunge. It's a newer company, with fresh ideas and real room for growth. I received all my equipment within a week, and even though training isn't as long as I am use to, it is comprehensive and I feel like I am well prepared. We also get a stipend for above average internet speeds on a reimbursed basis. I mostly enjoy the positive energy, the transparency and open door policies, additionally, I am now going through a difficult time related to illness of one of my family members. We have amazing benefits, and leave options (some paid) which creates amazing work life balance. I LOVE that is is permanently remote and this was one of the reason I decided to leave my previous employer. I love that we are supported DAY 1.

Cons

I would like to say a more competitive comp package, but this was due to the fact that I was expecting to enter as a lead at the very least, before I interviewed the position was taken down and only offered internally, which I understand. I would like to see tuition reimbursement and maybe 4*10 schedules and early morning schedules. I hope that as we grow as a company it will continue to feel like "home". Places that pay more and are bigger tend to forget about you as an individual. At the end of the day, its new and constantly improving versus something established but set in its way and limited growth or favoritism. I feel like I "fit" here.

avatar
Cohere Health Response
4y
Thank you for your feedback! It's much appreciated! I am so glad you feel like you belong at Cohere. We take pride in providing growth opportunities for our team members and we will work hard to ensure those growth opportunities continue to be availalble no matter how large we may become as an organization.

Explore other reviews about Cohere Health

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Great company to work for - They are among the first ones who integrated AI in healthcare

Cons

- No cons worth mentioning

1
1.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote position, effective AI tools

Cons

Aggressive productivity standards enacted after being employed for a short time: 2 months. Low pay compared to similar work at other legacy insurance companies. You are told when training that as long as you follow the Work Instructions and ensure doing the prior authorizations correctly- you will be fine. But Work Instructions are NOT updated, then it is challenging to find the answer. Slack is used for searching and asking questions, or visiting one of the multiple Zoom rooms. You are on camera for entire shift in a Zoom room. It seemed to me leadership does not care about precision and doing the job thouroughly but more so doing as many cases as possible- yet you are audited to do cases a certain way and that certain way differs from one Subject Matter Expert (SME) to another. The nurses are teaching the AI chatbot how to get smarter and take over doing the simpler cases, But the chatbot assists the nurses as well all while the nurses are teaching the chatbot.

See reviews by: Helpful|Rating|Date|All