Pros
Students and student-facing staff are great.
Cons
The organizations internal satisfaction rating went from 84% to below 54%. Central office staff consistently get promotions for newly invented roles that aren't opened internally or to the public. Meanwhile staff went through two rounds of site staff structure change- and told to sign offer letters accepting new compensation terms framing it as voluntary rather than forced (either accept the terms or accept unemployment). Senior executive leadership, held an all-team retreat where staff were told to get on the same page and stop resisting. Students are expected to attend 2-3 times a week after school like its a job, and with the new college partnerships we had to promote low-graduation rate colleges to low-income first generation students- and then told doing so was setting them up for success.