A Nice Place, But Needs Work - Customer Service Rep Associate Column Employee Review

3.0
24 Oct 2024
Recommend
CEO approval
Business outlook

Pros

- Overall culture/friendliness - Benefits/pay

Cons

- Poor overall communication, top-down - Inconsistency

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5.0
1 Jun 2022
Recommend
CEO approval
Business outlook

Pros

Challenging work with an extremely supportive culture that walks the walk in terms of transparency and individual professional development.

Cons

It’s a lot of responsibility and you have to be able to operate within some grey areas. There’s extensive documentation via Notion on almost every aspect of the company (now we’re paid and who is paid what, team directory, financials, etc). Right out of the gate you need to be ready to learn and also try and provide value in a way that’s collaborative but also decisive.

3.0
5 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Good benefits Inclusive, accepting culture depending on management

Cons

Some preferential mindsets, some upper management issues such as communication and equity.

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