Fantastic People, Great experience - Guest Service Agent Comfort Inn Employee Review

4.0
19 Jul 2023
Recommend
CEO approval
Business outlook

Pros

Working with the team at Comfort Inn Chilliwack was very enjoyable. Training for procedures and protocols improved greatly in my last years of employment and these changes helped me grow my clerical skills and become more confident when taking care of challenging situations. Management seems to really care about their employees and I found the rate of pay for the work required to be fair and reasonable.

Cons

This is a 24/7 working environment. People who apply to work there should be prepared to be open to work any variety of shifts dependant on the position that you are working in.

Explore other reviews about Comfort Inn

5.0
17 Sept 2025
Recommend
CEO approval
Business outlook

Pros

flexible hours, good management, friendly atmosphere

Cons

Nothing that i can think of

2.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The housekeeping supervisor is a great guy. Very personable and easy to talk to. He is also very dedicated to the job and sets the bar high for customer service.

Cons

The owners do not value their employees. Low wages and lack of tips make the position very discouraging. There are never enough sheet sets or towels to replenish the rooms and housekeepers end up hiding towels from each other just to get their job done. One dryer is down and the part to fix it has been sitting in the office for over a month. However, the owners could care less about sending someone to repair it. Meanwhile, we go hours waiting for towels and sheets to dry. What could possibly be a decent position is made more difficult by greedy, uncaring owners.

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