Caregivers are taken advantage of - Client Care Coordinator Comfort Keepers Employee Review

3.0
29 Jun 2014
Recommend
CEO approval
Business outlook

Pros

Caregiving can be emotional rewarding and you can make a very real difference in someone's life. A good agency will try hard to match caregivers personalities and interests to that of the client.

Cons

I worked in the office as a care manager, so I know how much clients are charged, compared to how much caregivers are paid. Clients pay more than double the caregivers salary. That means the company keeps the majority of the money while the caregiver does 100% of the work for the client.

Explore other reviews about Comfort Keepers

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Very supportive management, fair pay and professional staff

Cons

Very competitive for hours, had to respond quickly

2.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and benefit opportunities. The message of the company is good and the owners are incredibly welcoming. They provided all the equipment and were quick to get you whatever you needed.

Cons

The office environment was extremely toxic. It was very "cliche" with everyone saying awful things about each other. Yelling, slamming and throwing things was a regular occurrence. The lack of empathy towards the clients as well as caregivers was abhorrent. The training was lackluster with the view of corrective action instead of preventive action with mistakes. I was constantly ignored or snapped at when asking questions. After spending a day training at another office, I fully believe the toxicity is centered around this one office in particular and does not translate over to the other offices.

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