Compensation for transcriptionists - Anonymous employee Command Health Employee Review

2.0
9 Aug 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They do offer bonuses for CERTAIN accounts, flexibility in schedules, account manager is wonderful. IT is very knowledgeable and helpful, very quick to respond.

Cons

Transcriptionists/VR editors do not get fairly compensated for the skill set that is required. Even 8 cents a line plus bonuses (if you get them) means you are busting your hump night and day and barely make ends meet. Then, if you get an account where there are multiple locations to choose from and the physician doesn't state which location or give you a date of service, you are stuck sifting through multiple schedules (if you've even received it that day), TRYING to locate the correct patient (if they've even given you the name), which is wasting time/money.

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Command Health Response
9y
Thank you for taking the time to tell us about your experience with Command Health. We are always happy to hear from our employees. Transcribing and Voice Recognition editing is a challenging job that does require a unique and highly trained skill set and we are thankful to all of our wonderful employees that work so hard to give our clients the high quality reports that the medical community relies upon. Our company currently offers bonuses for all VR editing accounts, which accounts for 90% of the reports we produce. Our base line rate for both transcription and editing is commensurate with industry standards and our bonus structure makes our pay very competitive. Please be sure you are utilizing QA for issues such as not being able to locate a patient. If you would like to discuss these issues further, please feel free to contact Human Resources or discuss them with your manager. We believe that we employ the best of the best and feel that our team members are fairly compensated for their quality work. However, challenges will arise and we must work together to find the answers to these challenges.

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Cons

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Pros

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