A great vision, if it ever becomes real. - Anonymous employee Compass Employee Review

1.0
3 Feb 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Working here introduced me to some of the smartest and most hard-working colleagues I've ever worked with. -Competitive salary (at least initially)

Cons

-Constant shifts in focus and direction with little to no communication to the "boots on the ground" employees (agent operations) -Using a company "entrepreneurship principle" of "Move Fast" to cover up inept decisions from executives. Often you would here promises from CEO/COO to "fix" something within 24 hours with no input or discussion from the rest of the teams. -Promising agents complete vaporware software when they join, only to leave the agent success/agent operations teams to deliver the bad news down the line. -Selling the "in house" support, and slowly eroding them down to nothing. There are agent support staff with literally hundreds of agents assigned to them.

Explore other reviews about Compass

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Forward thinking tech company exploring the cutting edge

Cons

Focused on expansion by any means necessary

2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

People are smart. Very much a “move fast and break things” culture which can be refreshing compared to bureaucracy-heavy corporate life. I don’t agree with their values (if they have any) but what they’re doing is unquestionably working - business outlook is strong.

Cons

Leadership will tell you there’s no ego or self-interest involved in their strategy - that is untrue. It’s an extremely heliocentric culture around the CEO. A lot of the work is based around what people they're guessing he’ll like, but there’s no alignment at the outset and something you worked on for weeks/months will be trashed after one look from him. Their mission is ostensibly about empowering agents but they are solving a problem that pretty much no one was complaining about before they started, and which just so happens to work highly in their favor in terms of market share. It’s just business but very disingenuous- don’t believe the hype that it’s altruistic somehow. Also the CEO loves to share his sob story about his single mother upbringing, but simultaneously enacts some of the most anti-parent policies you could think of.

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