Very Disappointing Experience - Poor Management and Internal Team Culture - Strategic Growth Manager Compass Employee Review

1.0
27 Dec 2021
Recommend
CEO approval
Business outlook

Pros

They have good snacks in the kitchen and the office admins and agent teams are extremely nice!

Cons

Af first I was really excited by Compass. They offered great benefits, big pay and bonuses, and sold the dream...until it turned out to be the opposite of everything they described. The Strategic Growth Manager role is a recruiting role, there's no other way to say it. It's not an AE role. There is no room to grow or have any sense of creativity. It is a robotic role. The Strategic Growth Manager, Strategic Account Manager, Strategic Account Executive are all the same role. They squeeze every ounce out of you they can. You will work 70 hours per week, get emails that need to be answered at 7am and 11pm. Management does not have any training on how to manage people that aren't exactly like them. When I was doing good work and performing, it was never enough. My management picked favorites and was vocal about it to our entire team which was very unsettling and belittling. I spoke with teammates across the country and word on the street was I was on one of the "better teams" so it seems these are company wide issues. This is a churn and burn environment and they will spit you out when it's convenient for them. They will work every ounce out of you and have no problem replacing you and legally ensure you don't walk away with the commissions you deserve.

Explore other reviews about Compass

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Forward thinking tech company exploring the cutting edge

Cons

Focused on expansion by any means necessary

2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

People are smart. Very much a “move fast and break things” culture which can be refreshing compared to bureaucracy-heavy corporate life. I don’t agree with their values (if they have any) but what they’re doing is unquestionably working - business outlook is strong.

Cons

Leadership will tell you there’s no ego or self-interest involved in their strategy - that is untrue. It’s an extremely heliocentric culture around the CEO. A lot of the work is based around what people they're guessing he’ll like, but there’s no alignment at the outset and something you worked on for weeks/months will be trashed after one look from him. Their mission is ostensibly about empowering agents but they are solving a problem that pretty much no one was complaining about before they started, and which just so happens to work highly in their favor in terms of market share. It’s just business but very disingenuous- don’t believe the hype that it’s altruistic somehow. Also the CEO loves to share his sob story about his single mother upbringing, but simultaneously enacts some of the most anti-parent policies you could think of.

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