Not Fair - Call Center Representative Conduent Employee Review

1.0
22 Jan 2018
Recommend
CEO approval
Business outlook

Pros

No pros besides the coffee that is made every morning.

Cons

Ive been working there for about 5 close to 6 months now and boy the list is crazy: 1.Dark and chaotic environment 2.Poor Air Circulation 3. 3-6 ppl are always super sick at work spreading germs 4.The lack of Supervisors, Leads, Mgmt 5.Attendance rates sucks 6.Pull rules out of nowhere and say its legal 7. Communication Sucks 8.Dare to object or have questions regarding some thing thats all of a sudden mandatory 9.Lack of understanding 10. No respect 11. Germ and unsanitary environment 12. Uncomfortable Seating and cubicle space 13. Horrible and non up to date software that crashes every 2.5 seconds.....and dare tell the customers your computer has stalled hahahaha all he double hockey sticks is gonna break loose 14. Doctors Note is not acceptable 15.Well being a working human is not cared for I could keep going but i would not advised anyone to work there unless its a pitstop to make ends meet. Get out while u can because turnover rate in there is high....someone is always quitting.

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5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Good management with team leads

Cons

Hard to please everyone there

1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home , convenient

Cons

The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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