Depending on your supervisor will make or break you. - Customer Service Associate Conduent Employee Review

3.0
29 Jan 2018
Recommend
CEO approval
Business outlook

Pros

Easy money for training, interview process was a walk in the park, and ease of scheduling. There’s a gym now!

Cons

Mandatory overtime can be a pain. Some supervisors aren’t helpful. Management can be better. Insurance plans are expensive. If you cant maintain stats, look for another job.

Explore other reviews about Conduent

1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home , convenient

Cons

The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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