Almost the entire unionized call center laid off. - Court Analyst Conduent Employee Review

1.0
4 May 2024
Recommend
CEO approval
Business outlook

Pros

Remot work is available for certain positions.

Cons

Poor communication, too much work to complete in a day but no over time available and no additional employees will be hired. Fired an entire unionized call center, minimal severance pay. Poor benefits, minimal raises, no support.

Explore other reviews about Conduent

5.0
25 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great supportive team including upper manager

Cons

No cons during my employment

1.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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