Great work culture - Administration Assistant Connect Group Employee Review

Worked from 2013 to 2017. Good place. Good people.

Not enough staff to work on clients, little push back from AMs.

* Talented, friendly people - this is the company's biggest asset * Good mix of people - all ages, all walks of life, different skills * Relaxed atmosphere - lots of trust and no micro management * Great social events - organised through the employee-driven Culture Club * Enlightened approach - to things like diversity and mental health * Some good benefits - pension, healthcare, 30 days' holiday

* No career progression - huge turnover of young, ambitious, skilled people * No bonus structure, no promotion opportunities, no salary review - basic things you might take for granted at other companies are non existent. Even appraisals are voluntary * Partners do not value full time employees - happy to let skilled people leave and replace them with contractors * Zero training offered - if you want training you have to break down doors to get it, and even then it's not guaranteed * Owners do not abide by their own company values - how can you truly create a culture when management do not believe in it? Madness! * Lack of clear direction - need to write a new mission statement every six months * Base strategy on marketing buzzwords not on what they're really good at, hence why strategy frequently changes * Can't retain staff, can't recruit staff - very reliant on contractors which creates strange imbalance and transient workforce. Demoralising doing same job as people who get paid twice as much.