Ruined by Private Equity - Anonymous employee Constant Contact Employee Review

2.0
4 Oct 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fair salary, good benefits, generous PTO

Cons

Leadership installed by Clearlake is awful. They are only interested in cooking the books for an IPO or resale to a different private equity firm. They do not care about customers and I don't think they even care about sustainable growth, they're just interested in revenue and profits. First thing they did was raise prices on a bunch of customers to juice revenue and then they started gutting the entry level plan to make it useless and drive upgrades. They hate having an award-winning customer support team and want to replace everyone with chatbots.

Explore other reviews about Constant Contact

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Good culture within my department and good work life balance

Cons

Frequent management changes in my time here

1.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Some really great people work here

Cons

Like many of the other reviews indicate - this can be a very toxic place to work. On one hand you have HR posting publically about how much they support mental health and mental health disclosure in the workplace but in practice, HR and most managers are unsupportive. I have had team members told directly by HR to not speak outloud about any health issue mental or physical and we are told to not take any type of time off. If we do take time off we will be "on a list" which is code for included in the next round of layoffs.

6
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