Burnout is common across all operations departments, with a focus on metrics and quantity over quality. Training is insufficient, leaving many to struggle through tasks without adequate support. If you’re selected for UAT testing, be prepared to juggle daily tasks, endless sales requests, and troubleshooting system issues. Operations is often forced to give sales the runaround, adding to the stress. Work-life balance is virtually nonexistent, especially during testing seasons, which often require long nights.