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Consumer Direct Care Network

Engaged employer

Essentially a payroll company for DSHS and not a good one. - In Home Caregiver Consumer Direct Care Network Employee Review

2.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Not many benefits to working for this company other than the fact that you don't have to work for an agency so you have more control over who your clients are. It is essentially a barely functioning payroll company for the government.

Cons

Getting hired on takes way longer than their willing to tell you. You have to stay constantly on top of them to get the process done. To get any process done really. Their admin team is much MUCH too small for the size of this company. So the second something needs to be approved by them, expect 3-4 weeks of waiting. Also expect them to not tell you that. Additionally, when you get linked with a new client. They will tell you that that's going to take a week or so. In all the years I've worked here I've never had them do it sooner than 4 weeks. And thats with me calling to check about it all the time. They also don't pay nearly enough for the work.

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Consumer Direct Care Network Response
2mo
Thank you for taking the time to share your feedback and for your long-term commitment. Your input is important and helps us identify where improvements are needed as we continue to provide better support.

Explore other reviews about Consumer Direct Care Network

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Quality team members Low turnover

Cons

The pay and benefits should be significantly better

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Consumer Direct Care Network Response
3w
Thank you for sharing your experience. We are glad to hear that you have had a positive experience with your team. Thank you for being a valuable member of CDCN.
3.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

- Flexible Scheduling - Generally relaxed environment - You can choose your clients and communication with CDWA is decent

Cons

- Sometimes the pay output happens on a different day than it says it will - When calling CDWA, they don't always answer - The website you use to log your hours is clunky and awkward

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Consumer Direct Care Network Response
3w
Thank you for sharing your experience. We are glad to hear that flexible scheduling, a relaxed work environment, and the ability to choose who you support have been positive parts of your role. We also appreciate your feedback about areas where we can improve as continue working to make our processes and tools better. Thank you for the care you provide and for being part of Consumer Direct Care Network Washington.
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