Working in CP-360 has been great because the environment is good and healthy. - Customer Service Representative Non Voice ContactPoint 360 Employee Review

Fair pay, weekends off mostly, great insurance provider, fair policies, great leaders and a comfortable work environment

no cons outside of it being a young center

Helps build your resume Will better your skills as an agent Remote possibility after a certain time frame and with maintained KPIs Reliable check and overtime potential

Dreadful management Major office politics Extreme lack of communication in the entirety of my employment Agents are treated as numbers Ideas of opportunities for growth are preached but severely limited and is significantly influenced by office politics