Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ContactUS Communications

      Is this your company?

      ContactUS Communications reviews

      Vastly Different Experiences - Customer Service Representative (CSR) ContactUS Communications Employee Review

      4.0
      20 Oct 2015
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Fun people to be around most days. Work is easy enough. Paid decent for the job performed. Middle management is friendly. Break room facilities improved recently, are quite nice now. Appreciate the areas where we can interact with the products we're supporting. Has "events" such as costume day, cook outs, guests come try and push their products, etc.

      Cons

      Parking is miserable. It tends to run slightly cold in the building. Different accounts have different atmospheres. One specifically seems to be full of thieving and lying and drama. Upper management nowhere to be found. Favoritism exists. No consistency with attendance and termination procedures.

      Explore other reviews about ContactUS Communications

      5.0
      7 May 2025
      Hr- representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work environment to work

      Cons

      None that I can think of

      avatar
      ContactUS Communications Response
      1y
      Thank you for taking the time to share your feedback with us on Glassdoor. We genuinely appreciate your insights into both the positive aspects of your experience and areas where we can enhance our practices. Your input is invaluable as we continuously strive to create a positive and rewarding workplace for our employees.
      3.0
      15 Nov 2025
      Training manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The company really does promote from within to a point. If you have any college education, and are good with people, you can go far.

      Cons

      They will never directly admit it, but you can not get past a supervising roll without a college degree. You can essentially run a department for years, but when they officially fill the management role, they will hire outside the company for someone with any degree instead of the person who has the work experience. Without a diploma you will never get a salaried management position in this company. An associates degree in art history will get you further than 20 years experience in customer service.

      1
      See reviews by: Helpful|Rating|Date|All
      Related searches: ContactUS Communications jobs | ContactUS Communications salaries | ContactUS Communications benefits | ContactUS Communications interviews
      ContactUS Communications reviewsContactUS Communications Customer Service Representative (CSR) reviewsContactUS Communications review