DO NOT WORK HERE! - Customer Service Representative Copart Employee Review

1.0
3 May 2014
Recommend
CEO approval
Business outlook

Pros

Schedule is nice Monday-Friday 8-5.

Cons

Management will lie to you about promotions, they don't have management reviews very often so you never know if you're meeting expectations, training is AWFUL and you will be told 3 different ways on how to do something by 3 different people, they hire outside of the company for promotions, the place is filthy. The office I worked in had a heating and air conditioning system that didn't even work. We had rats that would die upstairs and stink up the whole building.

avatar
Copart Response
12y
As a company we offer all employees an annual performance review so that they know how they're doing and so that together the manager and the employee can chart out both professional and personal goals for the upcoming year. While we do hire talented candidates from outside of the company, we are committed to placing only the most talented candidates into roles and and make every effort to attract internal candidates to apply for openings as they become available. We post all openings both internally and externally so that our employees may apply for positions that they feel they are qualified for and are interested in pursuing. Through this process we have had a significant number of employees rise from entry-level workers to senior-level leaders through promotion and professional development opportunities. Our facilities are generally clean and well kept, however from time to time issues do develop and we make every attempt to address such issues quickly and effectively in order to maintain a professional working environment for our employees, our buyers, and our sellers. I am not familiar with the specific incident that the reviewer noted in their comments and therefore cannot speak to how rapidly any such issue was remedied by local management once it was reported..

Explore other reviews about Copart

5.0
23 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Great to get started in the analyst field.

Cons

Sometimes there will be tedious work to be done

3.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Work from home. Things are constantly changing. Positions open up but manager has to approve you and put your name out there.

Cons

My manager was very unhelpful when my position as a team lead was eliminated. I've been here 5 years plus before COVID and I'm back to square one. I feel there should have been a back up plan for us. They want you now to do the work that a lead does but for absolutely no more money.

1
See reviews by: Helpful|Rating|Date|All