Pros
Decent pay Free coffee on shift
Cons
Manager is TERRIBLE OBSESSED with bonuses, couldn't care less about morale, no Xmas night out, no training, I worked for Costa when whitbread owned it for 2 years and I LOVED costa, was so obsessed with training, in 2 years we had 1 person leave it was an amazing community. Opportunity to buy shares etc now since coca cola own it, cut the staff waaaayyy back, managers have massive egos obsessed with their bosses all brown nosing and absolutely the blind leading the blind. Couldn't care less about staff. Training went down the toilet. 1 person to serve over 300 people in 4 hours, they couldn't care less, all about the money. Worst company I've worked for since coca cola took over. Best company I worked for by far when it was whitbread. Worst company ever Don't work here You will lose your sanity, freedom and manager will change your hours on the computer because of MASSIVE understaffed and give 0 support and hire no one all for their bonuses WHICH WAS ENOUGH FOR SOMEONE TO PAY FOR THEIR WEDDING.