Pros
Company dominates the market in tax servicing and has been more visible in the data and analytics industry providing market research to national news organizations.
Cons
Thoughtless and inadequate reorganization in an effort to grab more market share. Poorly designed and executed proprietary software which hampers employees ability to do their jobs. Vindictive and thoughtless management who continuously set unrealistic expectations of their employees, mandating overtime to try to compensate for lack of viable workflow processes and well engineered and designed software. Toxic work environment filled with overworked, backstabbing employees. No common curtesy, loyalty or respect from management and directors. Employees with 30+ years of experience and tenure have been laid off. Company has been embroiled in several expensive and highly visible lawsuits with former employees involving intellectual property.