Guest Services Representative - Anonymous employee Courtyard Employee Review

Team-oriented Stable Hospitality-focused Growth-minded Flexible

Fast-paced Demanding Understaffed Repetitive Weekend-heavy

The guests were always lovely, and made the job fulfilling.

Management was awful, no support from them. Favoritism, enabling one person something but not the other. No structure; expectations and rules change by the day. Upper management turns a blind eye to misconduct and abuse of all forms. No loyalty from the company to its employees. Wage theft, illegal time clock adjustments, sexual harrassment from superiors, hostile work environment, all condoned by upper management.