Horrible management and work environment - Anonymous employee Courtyard Employee Review

1.0
5 Jul 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The only good thing about working here is that you meet some hard-working, nice employees. Management and the whole work environment are nice for the first 1-2 months, but after that, they will use and backstab you. You'll start to see their true colors and how they run this business poorly that even many guests don't want to come back.

Cons

Management is rarely in the office; they don't respond right away or never. It's all about favoritism; the management and their family as employees have done many shady things while running this business hotel. It's a franchise hotel; the family will always do whatever they want, and if they don't like you, they're going to backstab you until you quit. I've seen many former employees come and go; even the newly hired employees never came back after the first day. Staff are underpay compare to some hotels.

Explore other reviews about Courtyard

5.0
20 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Team-oriented Stable Hospitality-focused Growth-minded Flexible

Cons

Fast-paced Demanding Understaffed Repetitive Weekend-heavy

2.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The guests were always lovely, and made the job fulfilling.

Cons

Management was awful, no support from them. Favoritism, enabling one person something but not the other. No structure; expectations and rules change by the day. Upper management turns a blind eye to misconduct and abuse of all forms. No loyalty from the company to its employees. Wage theft, illegal time clock adjustments, sexual harrassment from superiors, hostile work environment, all condoned by upper management.

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