Coveo's European management (SH and co) has proven to be a product of ineffective leadership which has led to a toxic work environment characterized by poor communication, arbitrary decision-making, and a complete lack of accountability. Morale was at an all-time low post Qubit acquisition as employees grappled with constant turnover, inadequate training, and a disregard for work-life balance. Furthermore, the company's financial performance reflects this mismanagement, with declining profits and missed opportunities for growth. It's clear that a radical overhaul of their management practices is urgently needed to salvage the company's reputation and future prospects.