The Billing Department is being run poorly. A Manager was put in place who took no time to learn what their employees do so they could successfully lead them. Instead, the Manager makes uneducated and potentially damaging decisions on behalf of the department. The Manager make it a priority to have a lot of meetings about nothing. If you actually have a meeting about something relevant, they will never follow through on anything you discussed or expressed concerns about. The Manager talks about your personal business with other employees (nothing is left confidential). Manager shows extreme favoritism to certain employees. Those employees are not held to the same standards as other employees. You can't have your own opinion or disagree with this Manager. Manager makes things personal and can't put their feelings aside to act professional in this role. No one holds this Manager accountable for their actions. Others continue to make excuses for this Managers poor behavior, lack of skills, and lack of leadership.