Billing Manager - Billing Manager Cowan Systems Employee Review

1.0
27 Jul 2017
Recommend
CEO approval
Business outlook

Pros

Good clerical job if you need experience

Cons

poor management, favoritism, poor benefits, HR department doesn't follow state laws, sexual harassment, management is all family to CFO'S and get away with anything, poor treatment unless your upper management or a VP. I don't think CEO Joe Cowan actually knows what goes on in this building as far as harassment etc, as HR tries to keep everything Hush Hush.

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Cowan Systems Response
8y
Thank you for giving your feedback. We value all feedback from present and past employees and use them as opportunities to make Cowan an even better company for all of our employees. I'm glad to know that your employment with Cowan was able to provide you with experience that assisted you in your professional goals. Regarding your other comments, we take issues like these very seriously if brought to our attention. Our highest priority is open communication and professional treatment of all employees, whether entry-level, professional or management staff and we encourage employees to communicate any and all concerns with management so they can be discussed and appropriately addressed. We also use tools such as Employee Engagement Surveys, open door policies and an expanded HR department to promote an open dialogue between our employees and management. We proudly give all company employees direct access to our company President and Executive Staff to communicate any comments, concerns, or just have an open conversation. An open flow of communication and employee support is an important part of what has inspired our growth. We will take your comments into consideration and will continue to promote a comfortable and transparent environment for our employees to express their views. Thanks again and we wish you the best in all of your endeavors.

Explore other reviews about Cowan Systems

5.0
11 Apr 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Collaborative atmosphere with supportive managers

Cons

Collections can be tedious after time.

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Cowan Systems Response
1y
Thank you for the five-star review! We really appreciate you taking the time to share your Cowan experience.
2.0
17 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Home Time Is Reliable ,Easy Work (No-Touch Freight).

Cons

There is no overtime pay, and the benefits package is limited. Drivers are often required to work 60–70 hours per week at straight time. Routes are assigned on a first-come, first-served basis, so there is little predictability—you typically don’t know your route until the start of your shift. The equipment is equipped with radar-based safety systems, including speed control and automatic emergency braking, which can be restrictive and take time to adjust to, contributing to a more stressful driving experience.

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Cowan Systems Response
3mo
Thank you for sharing your experience. Comments like yours enable us to continue to improve, so we appreciate your honest feedback. Please reach out to HR@cowansystems.com if there is anything we could do to assist.
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