Pros
Decent base salary. The office is clean. Several shops and restaurants nearby. They buy you lunch once a year.
Cons
My commission structure changed regularly and often mid month. I left after the last change out nearly $3500 in "stolen" pay. New hires are promised 6 weeks of training, but begin making 80-100 cold calls per day after 1 week. 85% of the office revenue is earned by 2 large customers, meaning a few people make decent money, the rest work long hours and make minimal commissions. Also, the operations team is built to service these 2 customers leaving no help to maintain or grow your business. Turnover is near 70% with 15 employees either quitting or being fired in the past 4 months. The entire office is monitored by a mounted camera and watched regularly by management in Baltimore, MD. You get criticized for using your 30 minute lunch break or leaving your desk. The brokerage structure is years behind its competition, offering no support covering loads, developing sales skills, service offerings and name recognition. Don't board a sinking ship because of empty promises.