Cracked at the Crate. - Sales Associate Crate and Barrel Employee Review

1.0
30 Jul 2009
Recommend
CEO approval
Business outlook

Pros

Benefits package is still available when many retailers no longer offer this perk.

Cons

Management does not know how to manage. This appears to be true on every level: local, regional and national. No clearly defined channels within management. Rules are created and discarded faster than any worker could ever comprehend. Promotions are not based on any qualifications. If you "fit" you get promoted. In other words if you don't rock the status quo, you can go places at Crate.

Explore other reviews about Crate and Barrel

1.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

The office had a good coffee machine, which employees appreciated. The cafeteria staff member was friendly and welcoming, which made the environment feel a little more positive. Opportunity to observe how long-established corporate operations function.

Cons

Management style felt very micromanaged. The management in the IT appeared heavily focused on older management methods rather than collaborative leadership. Favoritism was noticeable among certain employees and teams. Contract workers were treated differently from full-time employees, including exclusion from social events, food gatherings, and team activities. The IT teams often seemed disconnected and unwilling to support or train others properly. Communication issues were common, including employees talking negatively about coworkers behind their backs. Training and onboarding lacked structure and consistency. The workplace often felt disorganized, with unclear processes and coordination problems.

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