Do NOT work here! - Anonymous employee Crate and Barrel Employee Review

2.0
3 Aug 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of my fellow coworkers, the employee discount, temporary outdoor break room, the fact that we didn't have to pay for parking when other companies made their employees pay.

Cons

I liked working here at first, but the pay sucks! You can get paid better working for an In n Out burger and get treated better. People call out all the time for illnesses they don not have, because they say they are so unhappy with their jobs. I've witnessed on several occasions, senior management yelling at my fellow employees on the sales floor and customers are within an ear shot. They yelled at one employee for their low email capture and another for not opening enough credit cards. I've heard them yell and berate others over the walks, this was all very upsetting and extremely uncomfortable. I even witnessed some of the management behaving rude towards customers. I never felt safe during Covid. They allowed unvaccinated employees to take their masks off in the communal break room and sometimes on the sales floor. I've heard since I quit, over a dozen people either quit or were fired. In the middle of the BLM movement, their CEO, a woman of color, stepped down and in her place was another white woman. This company is tone-deaf. They lie and tell you you can only get raises once a year, but that's not true. Another coworker was telling people that she received three raises that year. People talk to each other so stop lying to your employees.

Explore other reviews about Crate and Barrel

1.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The only saving grace is the people I've worked with . Other than that I'd leave a negative star if I could.

Cons

The CEO Janet Hayes has taken away additional employee discounts . At a certain time of the year we used to get an additional 15% off on top of our regular discounts. GONE! If an in store customer would like to have an item that ships directly from the vendor we offer free shipping . If an employee would like to do the same not only do we have to pay for shipping but our discounts can no longer be applied . How low can you go? What a great way to motivate the employees and show us all that we are just numbers and you could care less about us . This company doesn't care about it's workers and I wouldn't tell someone I don't like to work there. Every location is experiencing high turnover as management is typically incompetent and focuses on all the wrong things. Training is laughable and most designers are thrown to the wolves with high expectations after a few videos . You can not make as much as advertised so don't waste your time. Most don't stick around more than 3-6 months . You have to have open availability and they don't care if you go to church or need family time . There will be no work life balance . Constant updates are always required . What are you selling ? What are your future sales ? How many cards have you opened or how many emails can you capture? How many in home visits have you made ? Speaking of which did you know they send women to in home visits by themselves without vetting clients in the store first ? Another huge potential lawsuit on the horizon.

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