Epitome of toxicity and negativity - Client Success Manager Crisp Video Group Employee Review

1.0
5 Aug 2025
Recommend
CEO approval
Business outlook

Pros

This company has none of this.

Cons

Crisp Video Group is the epitome of a company filled with toxicity and negativity. Toxicity is rampant in the workplace, and the management spreads negativity and hostility in this company. Employees are verbally abused and treated awfully, and our leadership doesn't provide support because it doesn't care about us.

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Crisp Video Group Response
9mo
Thank you for sharing your perspective. We’re deeply concerned to hear this was your experience at Crisp, and we’re truly sorry you felt unsupported. A respectful and supportive workplace is what we strive for, and we know we have more work to do. Our leadership development program is one way we’re focusing on equipping leaders with the skills for positive communication and stronger support. Feedback like yours is an important reminder that culture is an ongoing effort, and we remain committed to improving.

Explore other reviews about Crisp Video Group

5.0
23 Mar 2026
Recommend
CEO approval
Business outlook

Pros

insane pace, so i learned a lot very quickly. great clients to work with. nice office. saw positive changes coming as i left.

Cons

also the insane pace. not for everyone.

1.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

You get to see what willful incompetence looks like

Cons

I cannot emphasize you will regret working here. There has been 0 stable leadership in place for the sales team for YEARS due to the CEO and his 'leadership' team stuck on success of the past. Most recently they brought in the worst person you will hope to never come across in your life, in an effort to bring back 'winning culture'. The complete irony is they fired him years ago because of how toxic he was and how he was ruining the company from within LOL. A previous keynote presentation by one of our leaders describes why they moved on from him and yet they brought him back. You are not working inbound, you are not able to hit quota, and you're told to be grateful to work at the 'google' of law firm companies. That's not a joke, they fully believe they're on the likes of google while rewarding us with Crumbl cookies after performing the best we have in history. Unless you hit your unattainable quota you will get paid a disgusting low percentage variable, and the list goes on. Just reach out to any former employee in the org for more insight.

5
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Crisp Video Group Response
1mo
Thank you for sharing your experience. It’s clear this left a strong and frustrating impression, and we don’t take that lightly. You’re right that we’ve had inconsistency in sales leadership over the past few years. As the company has grown, we haven’t always gotten those hires right, and we recognize the impact that can have on a team, especially one with high performance expectations. We’ve made changes, including revisiting prior leadership decisions, with the goal of building a stronger and more effective foundation moving forward. That said, we also know that decisions like these can be polarizing, and not everyone will agree with the direction. We appreciate the candid feedback. It plays a role in how we continue to evaluate what’s working and where we need to improve.
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