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CrossCountry Mortgage

Is this your company?

Could be a great place to work, but they are not flexible and do not care about employees - Anonymous employee CrossCountry Mortgage Employee Review

1.0
1 May 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Overtime pay Ability to work from home (if you’re allowed to) Didn’t force Covid vaccine

Cons

I chose to quit a few months after they moved our headquarters from Brecksville to a terrible neighborhood in downtown Cleveland. Although if I didn’t quit, I ran the risk of being laid off. I have also never worked in an environment with so much drama. Questioning medical conditions, being rude for no reason, etc. Some team members are allowed flexibility and the ability to work remote, others are not. Some departments are allowed to take a half hour lunch/flex their time, others are not (for no good reason other than control). Also, this company is not family friendly and does not like or appreciate mothers.

Explore other reviews about CrossCountry Mortgage

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great flexibility and strong corporate support.

Cons

The corporate marketing team likes to oversee marketing efforts, leaving little autonomy and collaboration opportunities for branch/local marketing employees.

1.0
5 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Seems like a pretty good gig for sales people, not so much for operations. Being fully remote is great.

Cons

You will learn to become a pseudo loan officer, processor, and underwriter just trying to close a loan. No other departments communicate with each other and the goal is speed so the quality is awful. They would rather buy a loan back than take a day extra to close it. Turns time are 24hrs and a rush under 4hrs. They load you up with 100+ loans even if you cannot accommodate them and their compensation subpar. You are often brutally accosted by sales team for not being quicker and your managers and HR will do nothing about it. They will state they do not give any annual or performance pay raises because the per file bonus is enough compensation. Sadly, you will have to close more loans to make more bonus and if you make a mistake in the rush of things they will revoke your bonus. They will work you to the bone and still tell you that you aren’t good enough.

3
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