27 Apr 2018
Anonymous employee
CrossEngage Response
7yDear former colleague,
many thanks for your review, even though it makes me sad to hear that you didn´t have the best experience while working at CrossEngage.
We admit that not everything has been 100% smooth in the past, but we try to improve constantly and have taken multiple measure in order to enhance the employee experience at CrossEngage. If you would talk to your former colleagues here, they can certainly confirm that things are changing and many of the points that you are listing in your review are already being addressed.
With a growing company and more senior managers coming on board, we now also have the ressources to work on improving processes, may it be in tech or HR. Unfortunately, not everything is 100% perfect at a startup in the early days but really trying to improve whatever is possible.
One point that made me wonder a bit: While overtime has been a topic for parts of the tech team (and we are heavily working on that e.g. by hiring external ressources for 24/7 support), working hours at CrossEngage are definitely not crazy with many people starting between 8.30-10.00 and ending their work day between 18.00-19.00. If people need to work longer (e.g. because of a maintenance outside of business hours), we always try to find ways how to compensate for that.
I would be happy to discuss any of these topics personally with you, feel free to reach out at any time.
All the best
Manuel