Stressful culture with two-faced management. Leadership lacks detail and HR offers no employee protection - Purchasing Crystal Stairs Employee Review

2.0
9 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The outdoor spaces are the highlight of working here. Having beautiful gardens and multiple areas to take a quick walk or eat lunch is a fantastic perk. It’s refreshing to have so many options to step away from your desk and enjoy a moment of calm during a busy day.

Cons

Inconsistent Leadership: Supervisors and management often behaved in a contradictory manner, which created a high-stress, low-trust environment. Lack of Oversight: There was a recurring lack of attention to detail from the highest levels of leadership, which negatively affected projects and team morale. No Employee Protection: The HR department was not a safe or effective resource for employees. It failed to provide protection or mediation when it was needed most.

Explore other reviews about Crystal Stairs

5.0
8 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Good work hours with flexibility

Cons

Need better pay rate nothing else

1.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

None. They don’t fire anyone because it’s hard for them to keep people

Cons

his is, without question, one of the most unprofessional workplaces I have ever experienced. The biggest issue is not the workload—it’s the culture that leadership has allowed to thrive. Gossip, favoritism, cliques, and negativity seem to be embedded in the organization from top to bottom. Management constantly talks about professionalism, respect, teamwork, and positivity, yet many employees experience the exact opposite. Program managers, coordinators, and supervisors often appear more interested in workplace drama than creating a healthy and productive environment. The same people who preach professionalism are often the ones contributing to the toxic atmosphere. Morale is terrible. Employees are left feeling unsupported, undervalued, and frustrated. There is a clear disconnect between what leadership says and what leadership does. Many staff members spend more time navigating office politics than focusing on their actual jobs. Human Resources has been one of the biggest disappointments. Employees are encouraged to speak up, but when concerns are raised, meaningful action often seems nonexistent. The result is a workplace where bullying, favoritism, disrespect, and unprofessional behavior are allowed to continue unchecked. What is most disturbing is the lack of protection for employees who are simply trying to do their jobs. People who remain professional and stay out of workplace drama often feel ignored, while toxic behavior is tolerated. Accountability appears to depend on who someone is friends with rather than on consistent standards. Leadership should be embarrassed by the culture that has developed under their watch. The President, Vice President, and senior management cannot continue to promote values they fail to enforce. An organization’s culture starts at the top, and the current environment reflects a serious failure of leadership. Until there is real accountability, genuine professionalism, and a commitment to protecting employees from bullying and workplace hostility, this organization will continue to struggle with morale, trust, and employee retention. Employees deserve better than a workplace where gossip carries more weight than integrity and where favoritism appears to matter more than performance.

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