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      Crystalbrook Collection

      Engaged employer

      Crystalbrook Collection reviews

      A values-led, people-first hospitality group - Talent Acquisition Specialist Crystalbrook Collection Employee Review

      4.0
      23 Dec 2025
      Talent acquisition specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Crystalbrook Collection genuinely cares about people, sustainability, and creating something different in the hospitality space. The culture is collaborative, values-led, and encourages individuality rather than a one-size-fits-all approach. Leadership is approachable, and there is a strong focus on development, internal mobility, and doing things well. The benefits across the group are thoughtful, and there is a real sense of pride in the brand and what it stands for.

      Cons

      Not a negative, but worth being aware that Crystalbrook is a growing organisation, so things continue to evolve at pace - great for people who enjoy variety and change.

      avatar
      Crystalbrook Collection Response
      2mo
      Thank you for the fabulous review. Your feedback made our day. We are so pleased you are enjoying your experience with Crystalbrook Collection and are grateful to have you as part of the team.

      Explore other reviews about Crystalbrook Collection

      5.0
      7 May 2026
      People and culture manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team, beautiful venue, and an excellent company to work for. The company genuinely values its employees and invests in staff development, career progression, and opportunities for growth across all of its properties. The staff Green Room is a great perk as well, fully equipped with appliances, two TVs, and stocked daily with food, fresh bread, drinks, cookies, crackers, and ice blocks. Management are supportive, approachable, and encourage employees to grow and progress within the company.

      Cons

      No car parks onsite but its understandable as the venue needs to provide parks to the guest. There is plenty of parking externally so its not that bad.

      1
      avatar
      Crystalbrook Collection Response
      4w
      Thank you so much for your positive review. Culture is everything to us and we will continue working hard to ensure Crystalbrook Collection remains a collaborative, supportive and encouraging environment where our people choose to thrive. We truly appreciate you taking the time to share your experience.
      2.0
      18 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Not much positive to say

      Cons

      - Always understaffed - Management can't lead and is scared of conflict - VERY tight budget - Low Pay, therefore run by backpackers

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